One of the most confusing times for people with emerging mental health issues is not knowing what they are going through. When people with mental health symptoms talk to other people with experience of depression and anxiety, people can feel better instantly – people can seek help, get treatment and recover.


HAVACHAT conversations are a new type of mental health intervention to help people talk about mental health and seek help. HAVACHAT conversations play a key role in supporting people and facilitating conversations about mental health at work. The conversations are between people with emerging mental health issues and people with experience of Depression and Anxiety. HAVACHAT contact workers are people with experience of depression and anxiety who provide guidance to help remove stigma. the contact workers help people to self-identify, and encourage people to seek professional help.

It is very easy to run away from mental illness and avoid it – people with mental illness are experts in faking wellness. At some point people have to prioritise their mental health.  HAVACHAT conversations help people to make the first move to break open the fear and taboo of mental illness. We let people know that it’s okay, and really important to have the conversation. People need to know that they can feel normal and that they should not feel shame. Having a conversation can make a real difference. 


HAVACHAT conversations open the fears and taboo of talking about mental health. The conversations help people speak up and feel normal talking about mental health issues without being ashamed of it. HAVACHAT conversations show that just having a conversation can make a huge difference and that the conversation once had, people will want to share mental health with other people. People do not want to suffer in silence with a condition that can be treated and even prevented in some cases. Conversations help people see that there is there is hope and a chance for recovery, and that they are not alone.


HAVACHAT conversations are safe spaces for people to talk about their own mental health issues. Contact workers listen non-judgmentally and offer reassurance. HAVACHAT conversations are available face-to-face in the workplace or community, by phone or online as required. Contact workers provide increased hope and positive expectation for recovery. 


HAVACHAT conversations are empathic, genuine and respectful. Contact workers build relationships with people that are warm and trustworthy. Mental health issues fluctuate in frequency, severity and can easily reoccur. The issues can easily affect the capacity of people to participate. These factors make individual privacy and confidentiality components essential to the success of the service. We know that people may have uneasy feelings about discussing a mental health issue and that issues around individual privacy and confidentiality can bring additional anxiety or distress to the individual and even exacerbate mental health issues. Confidentiality and privacy of individual conversations is paramount, guaranteed and assured.

it is much harder to find a way out of mental illness without talking. Once people have a conversation, they will know that they don’t need to fake it any longer and that they do not need to be ashamed anymore. They will be able to remove stigma, and seek help toward recovery.

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